Merlin Messaging Voice Mail for Legend

Details

Merlin Messaging Voice Mail Features Include:
Expandable from 2 to 12-Ports. Expands easily from 2 to 4, 6, 8, 10, or 12-ports for future growth and optimal performance.
200 Mailboxes with 6000 Minutes (100 Hours) of Storage. Configure up to 200 subscribers with up to 100 hours of total storage.
Easy Administration. Administer the Merlin Messaging through a system display telephone (4424LD+ or MLX-20L) or through your LAN using a Windows based PC and easy to use administration software.
Multilingual Support. Language support for U.S. English, Canadian French, and Latin American Spanish.
Automated Attendant Service. Provides 4 Automated Attendants which answer incoming lines and present callers with a list of options (i.e. "Press 1 for sales...Press 2 for technical...etc."). Based on caller's input, they may be transferred to an extension, played an informational announcement, transferred to a voice mailbox, or presented with a submenu containing additional options. The Automated Attendant Service can also detect and route fax calls.
Voice Mail Service. Allows subscribers to record and send messages, forward and reply to messages, listen to messages, return calls to internal callers, record their names and personal greetings, activate personal greetings, change their personal operators, change their passwords, set up out calling, create personal group lists, change call answer mode of their mailbox, transfer to another extension, or designate message as priority, private, and/or request return receipt.
Call Answer Service. Functions as a personal answering machine, allowing a caller to hear a personal greeting, switch to the alternate language if the system is configured in bilingual mode, leave a voice message, designate voice message as a priority or private message, transfer to an operator to another extension.
Delay Announcement Service (DAS). Provides recorded delay announcements for callers when calls are in queue for selected DGC groups.
Mailbox Management Made Simple. Easily manage and administer your mailbox directly through a LAN connection and your PC's Internet browser using Merlin Messaging's www.messenger software.
Automatic answering and routing of calls helps ensure fast call handling, even during your busiest calling periods.
"Lost" calls are virtually eliminated, allowing you to meet customers’ needs more promptly and accurately - increasing customer satisfaction.
"Telephone tag" is reduced, thereby reducing the cost of callbacks and improving how employees use their time.
The voicemail system can automatically detect incoming faxes and direct them to fax machines, eliminating the need for and added cost of dedicated business fax lines.
Messages are recorded word-for-word and can be saved, forwarded or deleted.
Requires 2, 4, 6, 8, 10, or 12-Port card.
Compatible with all releases of Magix and Legend Release 7.0.
Clamshell required for Legend Systems or Magix Business Systems with plastic Basic Control Unit or plastic Legend Expansion Unit
Clamshell not required for Magix Systems with metal Basic Carrier or metal Expansion Unit.
5 Year Warranty